CounselNavi Privacy Policy

Introduction
At CounselNavi, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect
   We collect various types of information in order to provide and improve our services to you. This includes:
   
   
   • Personal Information: Such as your name, email address, contact information, and educational or professional background.
   • Usage Data: Information on how you interact with our platform, including your IP address, browser type, and pages visited.
   • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our platform and hold certain information.
   
   
2. How We Use Your Information
   We use the collected information for various purposes, including:
   
   • Providing Services: To connect students, professionals, counselors, and coaches.
   • Improving Services: To personalize and enhance user experience.
   • Communication: To send updates, newsletters, and other relevant information.
   • Research and Analytics: To analyze usage patterns and trends to improve our services.
   
   
3. Sharing Your Information
   
   We do not share your personal information with third parties except in the following circumstances:
   • With Your Consent: We may share your information with third parties when you have given us permission to do so.
   • Service Providers: We may share your information with vendors and service providers who perform services on our behalf.
   • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
   
   
4. Data Security
   We implement a variety of security measures to maintain the safety of your personal information. This includes using data masking techniques and internet security measures such as Secure Socket Layer (SSL) encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. 6. Your Data Protection Rights
   
   Depending on your location, you may have the following rights regarding your personal data:
   
   
   • Access: The right to access the information we hold about you.
   • Rectification: The right to request correction of any inaccurate or incomplete information.
   • Deletion: The right to request deletion of your personal data.
   • Restriction: The right to request restriction of processing your personal data.
   • Portability: The right to request transfer of your data to another service provider.
   • Objection: The right to object to our processing of your personal data.
   
   
5. Retention of Data
   We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or to comply with legal obligations, resolve disputes, and enforce our agreements.
   
   
6. Changes to This Privacy Policy
   We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
   
   
7. Contact Us
   
   Email: support@counselnavi.com
   
   This Privacy Policy is effective as of 25.06.2024